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18 articles in this collection
Written by
Support
and
Xavier
Document Restoration
Best Practices and Considerations for Document Pack-out, Inventory, Restoration, and Warehousing.
Written by
Support
Updated over a week ago
Road Lead: Review Pack-out Inventory
A guide for dedicated supervisors and leads: what to review after completing and uploading a pack-out Inventory.
Written by
Support
Updated over a week ago
Local Room Sync on App
Sync rooms lists between devices when working off-line at a job site
Written by
Support
Updated over a week ago
Using Digital Pick Lists
Leverage the mobile app to help your teams retrieve selected contents from storage with ease. Simplify warehouse logistics with pick lists.
Written by
Support
Updated over a week ago
Use iCat Solely for Non-Salvage Inventory & Valuation
Adjusters and Listing Companies can use this quick start reference guide for when only handling non-salvageable contents.
Written by
Support
Updated over a week ago
How To Turn Room Photos into Content Items
Mistakes happen! This video will show you how to correct the problem if contents pictures were accidently added to room photos.
Written by
Support
Updated over a week ago
Barcodes not Recognized in the Production View
When scanning a barcode, the result appears in red and cannot be found.
Written by
Support
Updated over a week ago
Pack-out: Insured Checklist
What questions do your teams ask or fill out at the end of a Pack-out? Here are ideas to protect your company and ensure a smooth pack-out.
Written by
Support
Updated over a week ago
Barcode Not Recognized in iCat
If a barcode is not recognized within iCat, there are a few reasons why. Here is how to troubleshoot this issue.
Written by
Support
Updated over a week ago
Setup SPF Records For User Emails Sent From iCAT Cloud
Written by
Support
Updated over a week ago
How To Generate A Contents Report
Contents Lists, Reports, Non-Salvage, Image Reports, explore them all.
X
Written by
Xavier
Updated over a week ago
Assign a Custom Tag to Contents
Assign your custom tags to items or boxes to help create simple search lists.
Written by
Support
Updated over a week ago
Delete a Job
Jobs can be deleted from iCat. However it is recommended that they simply be closed so they can be re-opened and accessed at a later date.
Written by
Support
Updated over a week ago
Upload Company Logo
Add your company logo to reports and on-screen views. This article describes what format your company logo needs to be in prior to upload.
X
Written by
Xavier
Updated over a week ago
How To Update Payment Details
Need to update the credit card on file?
Written by
Support
Updated over a week ago
Change or Assign a New Barcode Number to an Item
Forgot to assign a barcode to an item? Used the same barcode twice and now need to edit and change it?
Written by
Support
Updated over a week ago
Add additional Item photo, or 'After Picture' Post Cleaning
Want to show off your cleaning skills? Add an after picture and give your marketers something to show off.
Written by
Support
Updated over a week ago
Add a New Inventory Line Item in the Cloud without images.
Completed your pack-out inventory and now need to administratively add more contents to the Job?
Written by
Support
Updated over a week ago