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How to Switch iCat from Barcodes to QR Codes

This guide explains how to enable QR barcodes in iCat and update all mobile devices so they can scan QR codes correctly.

Support MD avatar
Written by Support MD
Updated this week

⚠️ Both steps are required.


Step 1: Enable QR Barcodes (Web)

  1. Log into iCat Web as an Admin

  2. Go to Admin → System Setup

  3. Open the Contents Inventory tab

  4. Check Enable QR Barcode

  5. Click Save

All newly generated labels will now use QR codes.


Step 2: Update Mobile Devices (Required)

Each phone or tablet using the iCat app must be updated.

  1. Open the iCat app

  2. Go to Settings → Scanner Settings

  3. Enable QR Codes

  4. Save and restart the app if needed

Until this is done, devices will not scan QR codes.

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