Click the links to complete setup of iCat and to understand how to use the relevant portions of iCat's software to help you get the most out of iCat when dealing with non-salvage inventory & valuation.
iCat recommends creating a test job, where you are both insured and adjuster, so that you can understand the how each party is connected to the inventory process.
Logo, address, email and contact information, timezone, company hours, and notification emails are most important here.
It is recommended that jobs are created on the cloud/web first, however jobs can be created on the device first if required, however this approach is not recommended.
For intensive, and long inventories, iCat recommends the use of a newer model iPod, due to its battery capacity, recharge rate, light weight, and that it is a dedicated device and not the users primary communications device. Having said that, any device with A9 chip (minimum) or higher is required.
Ensure the date & time stamp for room images and the item images are setup in the settings portion of the app and any notifications [Settings > Time stamp for room images and Time stamp for contents images]
Take room pictures using the mobile inventory app to document the original condition prior to work start, or when leaving the sit.
If using more than one device on-site, new tools allow for off-line room sync to ensure all devices are working off the same room information.
Learn how to inventory two ways: User can slow down and input all available data, or user can fly through an inventory by choosing only to take pictures (and relying on Fast LKQ/CATALOG recognition technology to complete the inventory).
Look to understand how to use Quick Shot Inventory, for even faster inventory results.
Allow homeowners to review non-salvage data and input valuable information to assist in the valuation process. This step is vital to obtain additional data prior to sending for Fast LKQ services. iCat guarantees its valuation data when the homeowner participates in the pre-valuation process.
Once the insured has completed their work, send the full inventory to receive guaranteed replacement valuations (and descriptions if no descriptions were added at the time of inventory).
Perform this step after your team has received an msg that the pricing valuation has completed.
Note: You may have to repair some data prior to generating a completed schedule of loss, as there could be errors from the inventory process which prevent accurate valuations, such as mixed items within images, poor images, unrecognizable images, unknown quantities etc. You will need to REPAIR your data and possibly resubmit some items, starting the valuation process over again for these few items, and then only when completed, do we recommend generating and publishing the schedule of loss. Contact support for assistance.
Optimize the speed of your iCat instance and declutter all your views by closing jobs when they are done. It's easy to reopen a job later.
As you learn iCat, you will want to use more features which may assist in your process, such as understanding statistics, leveraging custom documents at the job site, tagging contents to assist with list searching/filtering at a later date (such as items for appraisal, or items not related to the tenant etc), and many more features. Just msg support through iCat - we are always here to help.