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63 articles in this collection
Written by
Support
and
Xavier
Managers Statistics - An Overview
What needs to be cleaned? Delivered? What core things need to be completed today? Our Manager's Statistics View can help.
Written by
Support
Updated over a week ago
Contents Production View
Search Options in the Production View
This view is about finding contents. Learn how to search for contents to match daily requirements for processing and manipulation.
Written by
Support
Updated over a week ago
Understanding the Search Results in Production View
Left Tree. Right Tree. Understand what is where so the data returned from a search makes sense after you perform a search.
Written by
Support
Updated over a week ago
Transfer and Organize Empty Movable Locations
Keep your warehouse organized and know where to find those empty Vaults.
Written by
Support
Updated over a week ago
The Importance of Speakers
Using the web version of the Production View, we recommend using loudspeakers. Here's why:
Written by
Support
Updated over a week ago
Find Contents To Clean
More search examples. Learn how to use the Production View to search for contents to be cleaned. These contents do not have a status.
Written by
Support
Updated over a week ago
Find Rush Contents To Clean
Learn to navigate the Search bar within the Production View
Written by
Support
Updated over a week ago
Create a Pick List
Find anything and create a pick list for your warehouse teams so they can physically locate the contents you need.
Written by
Support
Updated over a week ago
Mark or Flag an Item(s) as Rush
Use the Contents Production View to mark an item as Rush.
Written by
Support
Updated over a week ago
Transfer Contents using the Web
Transfer contents in the Production View using the cloud login.
Written by
Support
Updated over a week ago
Print a Location Report for your Vault or Pallet
Exercise total visual control in your warehouse by generating location reports for all your vaults, pallets, and crates.
Written by
Support
Updated over a week ago
Update Content Item Status after Cleaning
After cleaning, mark the item as restored using the cloud or the app.
Written by
Support
Updated over a week ago
Print a Pack-back Label
After cleaning, print a refreshed barcode for the new pack-back box.
Written by
Support
Updated over a week ago
Package a Single Item into a NEW Box
For an item not currently in a box, it can be placed into a new box using the Production View.
Written by
Support
Updated over a week ago
Contents Delivery Process
How to perform a contents delivery.
Written by
Support
Updated over a week ago
Merge Multiple Contents into One
Merge tool to help repair an inventory.
Written by
Support
Updated over a week ago
Recommend a Subcontractor to Restore or Repair a Content Item
Assign a sub-trade or contractor to inspect, estimate, repair, pickup, deliver an item in iCat using the Sub Contractor Module.
Written by
Support
Updated over a week ago
Assign a Custom Search Tag to a Group of Contents
Help create smart search lists for a Job's contents by using and applying custom search tags.
Written by
Support
Updated over a week ago
How To Change A Box Type
Selected the wrong box type during inventory? Has the density of the box changed since pack-out? How to Change and update the box size .
Written by
Support
Updated over a week ago
Split an Item into Two Separate Items
During cleaning, items often need to be split like a Picture from its Frame.
Written by
Support
Updated over a week ago
Transfer an Item from One Box into another Box
To move an item from one box to another, or from no box into a box, use the transfer function in the Contents Production View
Written by
Support
Updated over a week ago
Disposing Contents Using iCat
Contents Disposal
Written by
Support
Updated over a week ago
Job Dashboard
The Job Dashboard - An Overview
Navigate to the Job Dashboard and learn how to access all features.
Written by
Support
Updated over a week ago
Give Adjuster Access to Their Claims Portal
Give adjuster first time access to their claims portal.
Written by
Support
Updated over a week ago
Giving Insured Access to Their Claim Portal
Provide access to the homeowner portal and let your insured review their contents claim on-line, reducing calls and emails to your office.
Written by
Support
Updated over a week ago
Email Homeowner Non-Salvage Photo Valuation Link
Allow homeowners to review non-salvage data and input valuable information to assist in the valuation process. Here's how to send the link.
Written by
Support
Updated over a week ago
Unlock Homeowner Access to their Non-salvage Inventory
Once the homeowner marks their work as completed, they no longer have access to editing their non-salvage inventory.
Written by
Support
Updated over a week ago
Publish Non-Salvage Inventory On-line to Adjuster Portal
Sometimes the file is too big to send by excel, so you can publish the SOL on-line so the adjuster can view and edit the inventory on-line
Written by
Support
Updated over a week ago
Approval For Disposal
Disposal Approval
Written by
Support
Updated over a week ago
How To Close Or Reopen A Job
Optimize the speed of your iCat instance and declutter all your views by closing jobs when they are done. It's easy to reopen a job later.
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Written by
Xavier
Updated over a week ago
Contents Administration View
Powerful Admin Search Options
Searching for contents using the Contents Administration View
Written by
Support
Updated over a week ago
Add "Search Tags" to Items Using the Gallery View
Add tags while visually reviewing contents to help you create custom search lists for a specific job.
Written by
Support
Updated over a week ago
Inventory Repair - Global Edit for more Quick Fixes
More resources to help most common pack-out inventory mistakes.
Written by
Support
Updated over a week ago
Inventory Repair - Change Contents Original Room Location
Use Global Edit to change the original location of an item.
Written by
Support
Updated over a week ago
Upload External Non-Salvage Data into a Job
Upload non-salvage data via excel or CSV.
Written by
Support
Updated over a week ago
Edit an item from the Gallery View
While viewing and reviewing contents, click the item to make edits.
Written by
Support
Updated over a week ago
Export / Download Content Item Images
Generate JPG files or a zip file to export image data for the purpose of sharing or uploading to another system.
Written by
Support
Updated over a week ago
Generate a Pick-list to Locate Contents
Pick lists are important to communicate to the warehouse teams exactly which items are needed and where they can be located.
Written by
Support
Updated over a week ago
Get Descriptions - Send to Fast CATALOG
Understand how to send inventory to iCat's Image Recognition Process and start to increase the profitability of your company.
Written by
Support
Updated over a week ago
Review a Pack-out Inventory with the Gallery View
An important step for a restoration, warehouse or admin manager to ensure a proper inventory was taken. A great way to spot errors.
Written by
Support
Updated over a week ago
Fast LKQ - Non Salvage Inventory Valuation Service
Get Replacement Values for all your non-salvage Contents and present and bill for full completed schedule of loss reports.
Written by
Support
Updated over a week ago
Review Non-Salvage Inventory
Quickly and visually review the non-salvage inventory to ensure the photo inventory was done correctly using best practices.
Written by
Support
Updated over a week ago
Non-Salvage Schedule of Loss
Generate a full or partial non-salvage schedule of loss.
Written by
Support
Updated over a week ago
General and Specific Contents Report
Create search specific Contents Report
Written by
Support
Updated over a week ago
Understanding the Search Results and Columns - Contents Administration View
Once a search is completed, understand what each column and color identifies in the Contents Administration View
Written by
Support
Updated over a week ago
Jobs View
Create a New Job
How to create and add a new Job in the cloud.
Written by
Support
Updated over a week ago
Jobs View - An Overview
Find Jobs and use the Action Menu to Pivot to most relevant reports and documents.
Written by
Support
Updated over a week ago
Edit a Job Details
Change the name, adjuster, or other important information of a Job
Written by
Support
Updated over a week ago
Navigate to the Room Images Page
Navigate to the Room Images View to see all the room images photos related to a specific Job.
Written by
Support
Updated over a week ago
Generate a Room Image Report
Create a photo report containing all the room images a job.
Written by
Support
Updated over a week ago
Pre Pack-out Reserves Estimate
Get an estimate out the door quickly with a speedy Pre Pack-out Reserve Estimate.
Written by
Support
Updated over a week ago
Generate a Contents List
One click Contents List direct from the Jobs View.
Written by
Support
Updated over a week ago
Non-Salvage Inventory - Schedule of Loss
Schedule of Loss (SOL) Non-Salvage Inventory
Written by
Support
Updated over a week ago
Create, Group, and Print Custom Documents for a Job
Quickly generate the custom documents needed for a Job. Group authorization forms, checklists, and other documents to one a one click file.
Written by
Support
Updated over a week ago
Map A Job using Google Maps
See where your jobs are on Google Maps
Written by
Support
Updated over a week ago
Item Dashboard View
Content Job Item Dashboard Overview
Understand and view the deeper data and options associated with a single content line item in iCat along with edit possibilities.
Written by
Support
Updated over a week ago
Open the Content/Job Item Dashboard
Navigate to the dashboard of a specific content item gain deeper insight, add images, edit the item, and much more.
Written by
Support
Updated over a week ago
Export Images for a Single Content Item
From the Job Item Dashboard you can export full resolution images, helpful when dealing with contents issues or items specific discussions.
Written by
Support
Updated over a week ago
Edit the Details of a Single Content Item
Change the item description, category, original location, barcode, original room, pricing, and other administrative edits and updates.
Written by
Support
Updated over a week ago
Hide or Edit an Item Image
In the Item Detail View select the image checkboxes to either hide or edit the original image / photo.
Written by
Support
Updated over a week ago
Delete A Content Item Image
With Management Rights you can delete an image or photo from a content line item.
Written by
Support
Updated over a week ago
How To Split or Divide a Content Item
How to split or divide an item into two or more line items using the Job Item dashboard.
Written by
Support
Updated over a week ago
Generate a Image / Photo Report for a Single Content Line Item
To have all the images/photos of one single content line generated into a report, use the Job Item Dashboard.
Written by
Support
Updated over a week ago