Software Views

Managers Statistics - An Overview

What needs to be cleaned? Delivered? What core things need to be completed today? Our Manager's Statistics View can help.

Written by Support
Updated over a week ago

Search Options in the Production View

This view is about finding contents. Learn how to search for contents to match daily requirements for processing and manipulation.

Written by Support
Updated over a week ago

Understanding the Search Results in Production View

Left Tree. Right Tree. Understand what is where so the data returned from a search makes sense after you perform a search.

Written by Support
Updated over a week ago

Transfer and Organize Empty Movable Locations

Keep your warehouse organized and know where to find those empty Vaults.

Written by Support
Updated over a week ago

The Importance of Speakers

Using the web version of the Production View, we recommend using loudspeakers. Here's why:

Written by Support
Updated over a week ago

Find Contents To Clean

More search examples. Learn how to use the Production View to search for contents to be cleaned. These contents do not have a status.

Written by Support
Updated over a week ago

Find Rush Contents To Clean

Learn to navigate the Search bar within the Production View

Written by Support
Updated over a week ago

Create a Pick List

Find anything and create a pick list for your warehouse teams so they can physically locate the contents you need.

Written by Support
Updated over a week ago

Mark or Flag an Item(s) as Rush

Use the Contents Production View to mark an item as Rush.

Written by Support
Updated over a week ago

Transfer Contents using the Web

Transfer contents in the Production View using the cloud login.

Written by Support
Updated over a week ago

Print a Location Report for your Vault or Pallet

Exercise total visual control in your warehouse by generating location reports for all your vaults, pallets, and crates.

Written by Support
Updated over a week ago

Update Content Item Status after Cleaning

After cleaning, mark the item as restored using the cloud or the app.

Written by Support
Updated over a week ago

Print a Pack-back Label

After cleaning, print a refreshed barcode for the new pack-back box.

Written by Support
Updated over a week ago

Package a Single Item into a NEW Box

For an item not currently in a box, it can be placed into a new box using the Production View.

Written by Support
Updated over a week ago

Contents Delivery Process

How to perform a contents delivery.

Written by Support
Updated over a week ago

Merge Multiple Contents into One

Merge tool to help repair an inventory.

Written by Support
Updated over a week ago

Recommend a Subcontractor to Restore or Repair a Content Item

Assign a sub-trade or contractor to inspect, estimate, repair, pickup, deliver an item in iCat using the Sub Contractor Module.

Written by Support
Updated over a week ago

Assign a Custom Search Tag to a Group of Contents

Help create smart search lists for a Job's contents by using and applying custom search tags.

Written by Support
Updated over a week ago

How To Change A Box Type

Selected the wrong box type during inventory? Has the density of the box changed since pack-out? How to Change and update the box size .

Written by Support
Updated over a week ago

Split an Item into Two Separate Items

During cleaning, items often need to be split like a Picture from its Frame.

Written by Support
Updated over a week ago

Transfer an Item from One Box into another Box

To move an item from one box to another, or from no box into a box, use the transfer function in the Contents Production View

Written by Support
Updated over a week ago

Disposing Contents Using iCat

Contents Disposal

Written by Support
Updated over a week ago

The Job Dashboard - An Overview

Navigate to the Job Dashboard and learn how to access all features.

Written by Support
Updated over a week ago

Give Adjuster Access to Their Claims Portal

Give adjuster first time access to their claims portal.

Written by Support
Updated over a week ago

Giving Insured Access to Their Claim Portal

Provide access to the homeowner portal and let your insured review their contents claim on-line, reducing calls and emails to your office.

Written by Support
Updated over a week ago

Email Homeowner Non-Salvage Photo Valuation Link

Allow homeowners to review non-salvage data and input valuable information to assist in the valuation process. Here's how to send the link.

Written by Support
Updated over a week ago

Unlock Homeowner Access to their Non-salvage Inventory

Once the homeowner marks their work as completed, they no longer have access to editing their non-salvage inventory.

Written by Support
Updated over a week ago

Publish Non-Salvage Inventory On-line to Adjuster Portal

Sometimes the file is too big to send by excel, so you can publish the SOL on-line so the adjuster can view and edit the inventory on-line

Written by Support
Updated over a week ago

Approval For Disposal

Disposal Approval

Written by Support
Updated over a week ago

How To Close Or Reopen A Job

Optimize the speed of your iCat instance and declutter all your views by closing jobs when they are done. It's easy to reopen a job later.

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Written by Xavier
Updated over a week ago

Powerful Admin Search Options

Searching for contents using the Contents Administration View

Written by Support
Updated over a week ago

Add "Search Tags" to Items Using the Gallery View

Add tags while visually reviewing contents to help you create custom search lists for a specific job.

Written by Support
Updated over a week ago

Inventory Repair - Global Edit for more Quick Fixes

More resources to help most common pack-out inventory mistakes.

Written by Support
Updated over a week ago

Inventory Repair - Change Contents Original Room Location

Use Global Edit to change the original location of an item.

Written by Support
Updated over a week ago

Upload External Non-Salvage Data into a Job

Upload non-salvage data via excel or CSV.

Written by Support
Updated over a week ago

Edit an item from the Gallery View

While viewing and reviewing contents, click the item to make edits.

Written by Support
Updated over a week ago

Export / Download Content Item Images

Generate JPG files or a zip file to export image data for the purpose of sharing or uploading to another system.

Written by Support
Updated over a week ago

Generate a Pick-list to Locate Contents

Pick lists are important to communicate to the warehouse teams exactly which items are needed and where they can be located.

Written by Support
Updated over a week ago

Get Descriptions - Send to Fast CATALOG

Understand how to send inventory to iCat's Image Recognition Process and start to increase the profitability of your company.

Written by Support
Updated over a week ago

Review a Pack-out Inventory with the Gallery View

An important step for a restoration, warehouse or admin manager to ensure a proper inventory was taken. A great way to spot errors.

Written by Support
Updated over a week ago

Fast LKQ - Non Salvage Inventory Valuation Service

Get Replacement Values for all your non-salvage Contents and present and bill for full completed schedule of loss reports.

Written by Support
Updated over a week ago

Review Non-Salvage Inventory

Quickly and visually review the non-salvage inventory to ensure the photo inventory was done correctly using best practices.

Written by Support
Updated over a week ago

Non-Salvage Schedule of Loss

Generate a full or partial non-salvage schedule of loss.

Written by Support
Updated over a week ago

General and Specific Contents Report

Create search specific Contents Report

Written by Support
Updated over a week ago

Understanding the Search Results and Columns - Contents Administration View

Once a search is completed, understand what each column and color identifies in the Contents Administration View

Written by Support
Updated over a week ago

Create a New Job

How to create and add a new Job in the cloud.

Written by Support
Updated over a week ago

Jobs View - An Overview

Find Jobs and use the Action Menu to Pivot to most relevant reports and documents.

Written by Support
Updated over a week ago

Edit a Job Details

Change the name, adjuster, or other important information of a Job

Written by Support
Updated over a week ago

Navigate to the Room Images Page

Navigate to the Room Images View to see all the room images photos related to a specific Job.

Written by Support
Updated over a week ago

Generate a Room Image Report

Create a photo report containing all the room images a job.

Written by Support
Updated over a week ago

Pre Pack-out Reserves Estimate

Get an estimate out the door quickly with a speedy Pre Pack-out Reserve Estimate.

Written by Support
Updated over a week ago

Generate a Contents List

One click Contents List direct from the Jobs View.

Written by Support
Updated over a week ago

Non-Salvage Inventory - Schedule of Loss

Schedule of Loss (SOL) Non-Salvage Inventory

Written by Support
Updated over a week ago

Create, Group, and Print Custom Documents for a Job

Quickly generate the custom documents needed for a Job. Group authorization forms, checklists, and other documents to one a one click file.

Written by Support
Updated over a week ago

Map A Job using Google Maps

See where your jobs are on Google Maps

Written by Support
Updated over a week ago

Content Job Item Dashboard Overview

Understand and view the deeper data and options associated with a single content line item in iCat along with edit possibilities.

Written by Support
Updated over a week ago

Open the Content/Job Item Dashboard

Navigate to the dashboard of a specific content item gain deeper insight, add images, edit the item, and much more.

Written by Support
Updated over a week ago

Export Images for a Single Content Item

From the Job Item Dashboard you can export full resolution images, helpful when dealing with contents issues or items specific discussions.

Written by Support
Updated over a week ago

Edit the Details of a Single Content Item

Change the item description, category, original location, barcode, original room, pricing, and other administrative edits and updates.

Written by Support
Updated over a week ago

Hide or Edit an Item Image

In the Item Detail View select the image checkboxes to either hide or edit the original image / photo.

Written by Support
Updated over a week ago

Delete A Content Item Image

With Management Rights you can delete an image or photo from a content line item.

Written by Support
Updated over a week ago

How To Split or Divide a Content Item

How to split or divide an item into two or more line items using the Job Item dashboard.

Written by Support
Updated over a week ago

Generate a Image / Photo Report for a Single Content Line Item

To have all the images/photos of one single content line generated into a report, use the Job Item Dashboard.

Written by Support
Updated over a week ago