The Contents Administration View is the main hub for reviewing, locating, correcting, and acting on inventory data. The search panel is powerful and flexible—once you understand it, you can jump directly to the items you need in seconds.
1. Search by Job (Most Common)
The fastest way to begin any search.
Type or select a job name
Click Search
You’ll now see only the contents for that job, and all other filters automatically narrow to that job as well.
Example:
If a homeowner says, “I need my television,” start by selecting the job—then type television in the description field to jump right to it.
2. Additional Search Filters
Description
Search any text inside the item description.
Great for quick lookups (e.g., “laptop,” “garbage can,” “TV”).
Original Location
Filter by the room captured during pack-out.
Useful when the insured references a room, such as:
“Show me everything from the Master Bedroom.”
Production Status
More advanced filtering.
As your team uses iCat more, these statuses become extremely helpful for:
Finding items needing authorization
Items waiting for quotes
Items already delivered
Items ready for pack-back
Items that still need to be cleaned (No Status)
Example:
Item Status = No Status → shows all cleanable items that have not yet been cleaned.
Fast Catalog / Fast LKQ
If you use these services, you can filter items by:
In Progress
Completed
Not Completed
Rejected
Rejected is especially important—it lets you quickly fix items with blurry images or mixed-item photos and resubmit them.
Field Services (If Enabled)
Search by Field Service ID or type.
Useful when tracking contents associated with a specific service request—such as a scheduled pack-out, pack-back, or onsite help session.
Claim Number
Direct lookup by claim identifier.
Item Reference
Search by the internal reference number assigned to each item.
Location Barcode
Scan or type a location barcode to instantly show everything inside that container or location.
Item Status (Most Used Filter After Job)
Search by cleaned, restored, replacement, delivered, or no status.
Common examples:
No Status → Items not cleaned yet
Restored → Ready for delivery
Replacement → Non-salvage items the insured needs valued
Item Type
Search by major category (Electronics, General Contents, etc.).
Box Type
Review or audit specific box groups, such as:
Medium Box
Dish Pack
High Density Heavy Clean
Ultrasonic Box
Power users use this to verify inventory accuracy or prepare reporting.
Tags
A powerful way to label and later retrieve specific items.
Tags can be applied:
During pack-out
After pack-out
Any time you need to group items for review
When searching by job, tags for that job appear automatically on the right side.
Example Workflow:
Homeowner requests certain items be donated
Those items get tagged Donate
Later, clicking the Donate tag instantly filters to those items
Rush Requests
Filter for items the insured has marked as Rush.
Combine with “No Status” to find rush items that still need to be cleaned.
Scanned By
Search what a specific technician inventoried for auditing or troubleshooting.
3. Combining Filters
This is where the search panel becomes extremely powerful.
Examples:
Job + No Status → Everything that still needs cleaning
Job + Box Type + Status Restored → Items ready for pack-back
Job + Tag Donate → Items marked for donation
Job + Rush + No Status → Rush items still waiting to be cleaned
4. Using the Search Results
Every search produces a refined list.
From there, you can:
Create pick lists
Move items
Change statuses
Print reports
Prepare delivery lists
Run valuation workflows
Correct errors
Apply tags
Resubmit rejected items
And more
This is why learning the search panel is essential—it unlocks everything else you can do in Contents Administration.