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Content Item Dashboard

Your complete, item-level record for tracking, reviewing, and correcting inventory details.

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Written by Support MD
Updated this week

Use this view to understand, update, and troubleshoot individual content items with total clarity.

The Content Item Dashboard is your single source of truth for any content item from the moment it’s inventoried to its final resolution.
Here, you can quickly review and update:

  • Pack-out information

  • Cleaning and production status

  • Box/location tracking

  • LKQ valuation and replacement URLs

  • Parent/child accessories

  • Notes, tasks, and trouble tickets

  • A complete audit history

  • All before/after images

This dashboard is where administrators go to diagnose issues, correct errors, and understand every detail of an item’s lifecycle.


Top Header — Item Identity & Status

Left Side

  • Item Reference Number (assigned by iCat)

  • Inventory Date

  • User Who Inventoried the Item

  • Job Name & Category

  • Overall Job Status

Right Side

  • Item Status (Cleanable, Restored, Replacement, etc.)

  • Production Status (if active)


Item Details Panel

Left Column

  • Item Category

  • Barcode (regenerate using icon if needed)

  • Box/Location (if applicable)

  • Make (if provided)

  • Part Bin (advanced electronics workflow)

  • Item Status (editable)

Right Column

  • Description

  • Original Pack-Out Room

  • Quantity

  • Parent/Accessory Relationships

  • Model & Serial Number

  • Rush Flag

  • Warranty Return Flag

  • Measurements (weight, size, etc.)

  • LKQ Replacement URL


Actions Available

Located directly below the details pane:

  • Add New Item

  • Create Task

  • Create Trouble Ticket

  • Add Accessory

  • Divide Item (split into two items)

  • Upload Additional Images

  • Delete Item (permissions required)

  • Export Item Images (ZIP)

  • Generate Item Report (with images)


Tabs

Pictures

  • All pack-out photos

  • Hover to enlarge

  • Multiple page support

After Images

  • Automatically displays images captured after restoration

Notes

  • Item-specific notes

Accessories

  • Shows related parent/child items

Trouble Tickets

  • Issues logged against this item

Tasks

  • To-do items linked to the record

Subcontractor

  • Info related to subtrade actions

Valuation & Pricing

  • LKQ information, used values, stages, etc.

Audit Log

  • Who changed what and when—full transparency

Auction (Advanced)

  • Used only by iCat Salvage users


Why This Dashboard Matters

The Content Item Dashboard brings together every part of the contents workflow, making it ideal for:

  • Reviewing accuracy

  • Troubleshooting issues

  • Supporting adjuster or insured questions

  • Tracking cleaning and restoration

  • Validating non-salvage valuations

  • Maintaining internal accountability

If something needs to be checked, fixed, or understood about a single item, this is the view you use.

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