iCat Support

Navigate to the Job Dashboard and learn how to access all features.

The Job Dashboard - An Overview

Give adjuster first-time access to their claims portal.

Provide access to the homeowner portal and let your insured review their contents claim online, reducing calls and emails to your office.

Allow homeowners to review non-salvage data and input valuable information to assist in the valuation process.  Here's how to send the link.

Once the homeowner marks their work as completed, they no longer have access to editing their non-salvage inventory.

Sometimes, the file is too big to send by Excel, so you can publish the SOL online so the adjuster can view and edit the inventory online.

Optimize the speed of your iCat instance and declutter all your views by closing jobs when they are done.  It's easy to reopen a job later.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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