Setup | Help Center

Basic Software Setup

Welcome to iCat

First time using iCat? Make sure to complete the required setup!

Written by Support
Updated over a week ago

Company Setup

Add your location and email address, along with hours of operation and company logo.

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Updated over a week ago

Add Box Resources

Learn about Cleaning Box vs. Regular Box Resources, why you need to use them, and how to correctly set them up.

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Updated over a week ago

Download the iCat Inventory - Contractor Edition Mobile App

Download the latest iCat Inventory App from the App Store onto your iOS Device.

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Updated over a week ago

Edit or Add a New Employee / User

How to add a user and set their appropriate rights.

Written by Support
Updated over a week ago

Create a Moveable Storage Location: Vault Pallet Crate Rack

How to create Vaults, Racks, Pallets, and any container type location which can be moved through the facility and hold contents from a Job.

Written by Support
Updated over a week ago

Add Insurance Company, Branch, Adjuster

If you want your adjusters to be able to log into your Adjuster Web Portal, access non-salvage inventories and reports, complete this setup.

Written by Support
Updated over a week ago

How To Set Up Warehouse Location

Setup warehouse locations to track the storage locations of your vaults, crates, pallets, rolling racks, and individual large content items.

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Written by Xavier
Updated over a week ago

Make Adobe Reader your Default PDF Viewer

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Updated over a week ago

New to Digital Inventory

Digital Inventory 101: Documenting Rooms

Protect your company. Learn the basics of documenting rooms, including walk-in and walk-out images.

Written by Support
Updated over a week ago

The iCat Approach: Inventory Large Non-Boxed Contents

New to Digital Inventory? Learn the iCat approach to inventorying large content items.

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Updated over a week ago

The iCat Approach: Inventorying Contents into a Box

New to Digital Inventory:? Learn iCat's approach to inventorying contents into a Box.

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Updated over a week ago

The iCat Approach: Introduction to Non-Salvage Inventory

Discover iCat's approach to non-salvage inventory in order to fully leverage all available tools and technology to provide world class data.

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Updated over a week ago

Hardware

Wasp Printer Installation and Setup

Install and configure your wasp printer. Get help with trouble shooting any setup or performance issues.

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Updated over a week ago

Wasp Windows Printer Settings

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Barcode Reader/Scanner Setup

Setup your recommended Wasp or Symbol barcode hand held or wired or wireless barcode scanner.

Written by Support
Updated over a week ago

Avery 8160 Labels for Laser Printer

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Updated over a week ago

Advanced Software Setup

Create and Group Custom Documents for use in the Cloud and Mobile App

Authorizations, checklists, welcome overviews, direction of payment, and any document you need for a job can be created and bundled in iCat.

Written by Support
Updated over a week ago

How To Create Custom Tags for Sorting and Reporting

Setup Custom Tags for Pack-out Inventory, warehouse tracking / flagging, or to help organize inventories based. Get Creative!

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Written by Xavier
Updated over a week ago

Customize / Personalize System Email Content and Notifications

Customize, edit, and brand any customer facing automated email from iCat.

Written by Support
Updated over a week ago

Add Parts Bin Locations

A core feature for electronics restoration contractors to be able to assign parts to a parts bin for a specific content item.

Written by Support
Updated over a week ago

Add Subcontractors

Track the pickup, estimating, repair, and deliver process associated with contents assigned to a subcontractor.

Written by Support
Updated over a week ago

Add a Labor Resource

Track labor when using Field Services. Leverage Statistics on Pack-out performance by Employee and Team Lead. Generate Quick Estimates.

Written by Support
Updated over a week ago