iCat Support

Is this your first time using iCat?  Make sure to complete the required setup!

Welcome to iCat

Add your location, email address, hours of operation, and company logo.

Learn about Cleaning Box vs. Regular Box Resources, why you need to use them, and how to set them up correctly.

Download the latest iCat Inventory App from the App Store onto your iOS Device.

How to add a user and set their appropriate rights.

How to create Vaults, Racks, Pallets, and any container-type location that can be moved through the facility and hold contents from a Job.

Complete this setup if you allow adjusters to log into the Adjuster Web Portal to access non-salvage inventories and reports.

Set up warehouse locations to track the locations of your vaults, crates, pallets, rolling racks, and individual large content items.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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