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Add or Edit an Employee / User

Quick steps for adding a new user to iCat.

Support MD avatar
Written by Support MD
Updated over a month ago


You can add technicians, office staff, and warehouse users directly from the Admin panel.

1. Open the User Management Panel

  1. Go to Admin → Employees

  2. This opens the Manage Employee / User screen


2. Add a New User

  1. Select Add New User from the Action menu

  2. Enter the user’s basic contact information

  3. Use a unique email address — each user must have their own login


3. Assign Department Access

To keep setup simple, assign the user to all operational departments (except Management).

Recommended:

  • Check Admin level for all departments except Management

  • Assign Management access only to trusted staff who can:

    • Delete photos

    • Delete line items

    • Add or remove other users


4. Choose the User’s Default Role

  • Select Office as the default Department Role Type

  • Save your changes


5. Optional: Remove Department Rights

By default, new users receive access to all departments.

If needed, you can remove departmental access by selecting the red X beside the department.

We recommend keeping department access simple unless you have a specific operational need. Over-customizing rights may lead to unnecessary complexity later.

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