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Add or Edit an Employee / User

Quick steps for adding a new user to iCat.

Support MD avatar
Written by Support MD
Updated this week


You can add technicians, office staff, and warehouse users directly from the Admin panel.

1. Open the User Management Panel

  1. Go to Admin → Employees

  2. This opens the Manage Employee / User screen


2. Add a New User

  1. Select Add New User from the Action menu

  2. Enter the user’s basic contact information

  3. Use a unique email address — each user must have their own login


3. Assign Department Access

To keep setup simple, assign the user to all operational departments (except Management).

Recommended:

  • Check Admin level for all departments except Management

  • Assign Management access only to trusted staff who can:

    • Delete photos

    • Delete line items

    • Add or remove other users


4. Choose the User’s Default Role

  • Select Office as the default Department Role Type

  • Save your changes


5. Optional: Remove Department Rights

By default, new users receive access to all departments.

If needed, you can remove departmental access by selecting the red X beside the department.

We recommend keeping department access simple unless you have a specific operational need. Over-customizing rights may lead to unnecessary complexity later.

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