Step 1: Scan Contents at the Property
Once you are on-site and unloading the truck:
Tap Production
Tap Contents Production
Tap Scan
Begin scanning boxes and items as they enter the property
You may scan:
All items at once
In batches
Individually as they are carried inside
The objective is to digitally scan and transfer all delivered contents using the mobile Production view before leaving the property.
When finished scanning, tap Done.
Step 2: Transfer to the Insured’s On-Site Location
Open the Action Menu
Tap Transfer
Select By Name
Search for the insured’s last name
When a job is created in iCat, an on-site location is automatically created for that job.
Select the appropriate on-site location and tap Apply.
The contents are now transferred to the insured’s property.
Delivery is complete.
What Happens After Transfer?
Once transferred:
The contents are no longer part of your Active Contents Production View
Scanning them in the standard production view will not register
This is expected behavior.
The items have been officially delivered and removed from active warehouse inventory.
How to View Delivered Contents
If you need to review delivered items:
Open Smart Search
Select Jobs With Delivered Contents
Choose the job
Tap OK
You will now see all contents located at the insured’s on-site location.
Post-Delivery Scanning
Even after delivery, you can:
Scan an item to locate it
Add a tag
Add a note
Review its record
The system will recognize the barcode and display the delivered item.
Delivery Process Complete
The delivery workflow is now fully closed:
Field scans and transfers to the insured
Chain of custody is complete.