iCat Support

Is this your first time using iCat?  Make sure to complete the required setup!

Welcome to iCat

Add your location, email address, hours of operation, and company logo.

Company Setup

Learn about Cleaning Box vs. Regular Box Resources, why you need to use them, and how to set them up correctly.

Add Box Resources

Download the latest iCat Inventory App from the App Store onto your iOS Device.

Download the iCat Inventory - Contractor Edition Mobile App

How to add a user and set their appropriate rights.

Edit or Add a New Employee / User

How to create Vaults, Racks, Pallets, and any container-type location that can be moved through the facility and hold contents from a Job.

Create a Moveable Storage Location: Vault Pallet Crate Rack

Complete this setup if you allow adjusters to log into the Adjuster Web Portal to access non-salvage inventories and reports.

Add Insurance Company, Branch, Adjuster

Set up warehouse locations to track the locations of your vaults, crates, pallets, rolling racks, and individual large content items.

How To Set Up Warehouse Location

Make Adobe Reader your Default PDF Viewer

Support MD

Xavier

Basic Software Setup

Find answers and get help from Intercom Support and Community Experts

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