iCat Support

First time using iCat?  Make sure to complete the required setup!

Welcome to iCat

Add your location and email address, along with hours of operation and company logo.

Learn about Cleaning Box vs. Regular Box Resources, why you need to use them, and how to correctly set them up.

Download the latest iCat Inventory App from the App Store onto your iOS Device.

How to add a user and set their appropriate rights.

How to create Vaults, Racks, Pallets, and any container type location which can be moved through the facility and hold contents from a Job.

If you want your adjusters to be able to log into your Adjuster Web Portal, access non-salvage inventories and reports, complete this setup.

Setup warehouse locations to track the storage locations of your vaults, crates, pallets, rolling racks, and individual large content items.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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