Congratulations & Welcome to iCat!
Once logged in, the best thing to do right now is click on "Support" from the main header once logged into your account and that will take you to your dedicated support page - concentrate on articles related to setup
Take the time to go through these and set up your infrastructure so that you can speed up your learning and implementation of iCat.
First things first: Setup your label printer. I also recommend setting up some locations, box resources, and downloading the App from iTunes App Store (search for "iCat Inventory" - contractor edition).
Once your hardware has been setup and app installed, create a test job and run it through to completion - from "packout to packback". When performing the sample packout, focus on packing out the following types of contents which represent a typical packout:
contents which will be placed into a box, and priced by the characteristics of that box,
contents to be priced individually but still packaged in a box (such as laptops & computers)
large non boxed items (such as a chair or table)
Please complete the above exercise before using iCat on a real job.
Let's do this right: iCat is a powerful technology tool and can help do amazing things for your organization. Taking the time to ensure you have a root understanding of the technology and software will help you correctly introduce it into your current contents operations.
Take the time to go through our Training Forum. It will accelerate your adoption of our technology into your contents infrastructure.
Fastest way to get a hold of support team is to click on the Chat icon on the lower right of your iCat Software View. You can even chat with us through your App.