Video Tutorial
Manager Statistics gives your team a real-time snapshot of all active jobs—what’s been packed out, what’s been cleaned, what’s pending, and which jobs require immediate attention.
Use this tool daily to:
Quickly determine which jobs should be worked on first
Identify contents that still need cleaning
Monitor job progress (0%–100%)
Track company-wide cleaning completion
Prioritize rush contents requested by insureds
Understand what must be pulled from vaults and brought into production
This is one of the most important administrative steps to keep production on schedule.
Steps: How to Prioritize Today’s Work
1. Open Manager Statistics
Hover over Production → select Manager Statistics.
You may have two jobs or one hundred—this view works for all cases.
2. Review Priority Jobs
You can mark any job as a priority job by clicking the priority icon.
Use this when a job has:
A pack-back date approaching
A homeowner or adjuster request
High-value or rush contents
Special instructions from management
3. Check Job Progress
Each job shows:
Age of the job
Number of items packed out
Boxes and single items
How many items have been cleaned
Percentage of completion
Example:
If a job shows 0% cleaned, you now know this job requires immediate attention.
Manager Statistics also shows your company-wide cleaning percentage—helpful when managing dozens of claims.
4. Identify Cleanable Items
Once you select a job to work on:
Hover over Production → click Contents Production
Search for the job name (e.g., “English Training”)
Filter by Item Status → Cleanable
This shows everything that still needs to be cleaned.
5. Understand Where Items Are Stored
Expand the triangles on the left to view locations.
For example:
If everything appears under Vault 11, you know exactly where your team must go.
You can choose to:
Bring the entire vault to production
Bring only furniture
Bring only ultrasonic boxes
Bring selected individual items
Important:
When working with boxes, always select the top-level box, not the individual items inside it.
Selecting items inside a box initiates an item-level transfer, which is not what you want.
6. Generate a Pick List
Once the items (or entire vault) are selected:
From the Actions Menu, choose Pick List
Name the pick list (e.g., Training English)
Click Continue
iCat will generate a printable PDF pick list, but most teams now use the digital pick list inside the iCat app for faster, real-time tracking.
7. Retrieve Contents with Your Team
Your technicians can:
Print the pick list
orUse the digital pick list on the app
Quickly locate the correct vault or items
Move them to the restoration room for cleaning
This ensures production teams start the day with clear direction.
What You Accomplish With This Workflow
By using Manager Statistics daily, your team can:
Stay proactive instead of reactive
Always know what needs to be cleaned next
Keep production flowing smoothly
Prevent delays near pack-back
Reduce confusion and wasted time in the warehouse