iCat Support

Before starting your iCat training, complete this quick setup so your system, printers, and training environment are ready.

QUICK SETUP FOR NEW USERS

Download the latest iCat Inventory App from the App Store onto your iOS Device.

Download the iCat Inventory - Contractor Edition Mobile App

Download the complete worksheet used in our hands-on training.This PDF teaches you how to inventory contents.

Contents Inventory Worksheet: Getting Started

Images to support the Contents Inventory & Production Training Worksheet

Packout Training Resources/Images

Step by Step Onboarding For New Users Beginning the iCat Contents Process

iCat Contents Process

Support MD

A complete onboarding and training path for new iCat users. Start here to set up your system, complete the training worksheet, learn the app, and follow the full contents workflow—from pack-out to warehouse processing to pack-back.

Quick Setup & Contents Training

iCat Inventory App - Contractor Edition: The Jobs List

Navigate the Jobs List

iCat Inventory App - Contractor Edition: The Job Dashboard

Navigate the Job Dashboard

Upload the Pack-out Inventory to the Cloud

Inventory - Upload Inventory

uick-reference guides for technicians and warehouse staff. Short, practical articles that solve common issues and support daily app use after completing the Pack-Out Training Workbook.

App Basics (Field & Warehouse)

Find answers and get help from Intercom Support and Community Experts

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