Why Walk-Out Pictures Matter
Walk-out pictures are taken at the end of each workday to record:
The condition of every room
Any pre-existing damage
The state of the site as your team leaves
This protects both you and the company.
What Walk-Out Pictures Do
Walk-out photos provide evidence that:
No new damage occurred while your team was onsite
No items were disturbed, damaged, or removed after your crew left
The job site was left in safe, professional condition
Any later damage or leakage happened after your team departed
This documentation is critical because many trades — and sometimes the homeowner — may have 24-hour access to the property after you leave.
Protecting Yourself, Your Team, and the Company
Thorough walk-in and walk-out photo sets help protect your company and staff from:
False or inaccurate damage claims
Accusations of theft or missing items
Liability concerns
Disputes about site conditions
Good documentation = good protection.
Who Can See These Photos
Depending on your company settings:
The Homeowner may see these pictures
The Adjuster may rely on them to understand the scope and severity of the loss
Your company may choose to keep these images internal only as a record in case of future claims
Both approaches are valid and depend on company policy.
Good Documentation Builds Trust
Clear, well-taken walk-out pictures:
Keep everyone accountable
Build confidence with adjusters and homeowners
Support transparent, professional service
Reduce problems for everyone involved
Doing things right — and documenting it — leads to smoother jobs, fewer disputes, and better customer service.