These tools are optional features that can be used alongside the basic packout inventory workflow whenever additional clarity, documentation, or workflow control is needed. They do not replace standard packout steps — they simply enhance them as required during field inventory.
Digital Tags allow you to organize an inventory by any criteria needed—including adjuster requests, valuation workflows, cleaning approaches, customer instructions, subtrade recommendations, review stages, and rush priorities.
Tags can be filtered at all levels: field, admin, QC, and reporting.
Highly flexible and supports any operational workflow.
Capture fast, approximate dimensions using your device camera.
Useful when cleaning or valuation depends on linear feet or square footage, such as rugs and window blinds.
Location Pictures document the exact spot where contents were removed from during packout. These photos appear during packback scanning, helping the delivery team return each item to the correct room and original location with confidence.
Rush Status
Rush Status is the backbone of high-volume contents processing and should be used always.
iCat’s rush infrastructure supports the entire priority workflow—field → production → QA → billing → delivery—ensuring no priority item is ever missed.
Notes (Text Notes, Video Notes, Box Label Notes)
Notes allow you to document anything that requires clarity beyond photos and strengthen cleaning/valuation decisions.
Talk, type, or use video to enhance your notes for reporting or review:
Admin Notes: For internal or estimating use.
Pre-existing Damage Notes
Inspection Notes: used by quality control technicians
Task Notes: actionable notes that turn into tasks
Video Notes:
Capture movement or instability that photos cannot show (e.g., swaying furniture or weak structural components).
Label Notes: Used by document processors. These notes appear on the pack-back label, preserving customer identifiers like “Financials 2020,” “Receipts,” “Tax Files.” Restored boxes retain the same identifying information they had pre-loss.
Pin / Lock Status
Pin / Lock reduces repetitive selections and speeds up workflow.
Automatically applies repeated settings (Status, Tag, Description, Category) to each new item—saving time and reducing error during high-volume inventory.