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iCat Training
iCat Training
Learn how to implement iCat as your contents technology infrastructure.
10 articles in this collection
Written by
Support
New to iCat? Rallying your teams? Here are some talking points.
Learning iCat? New to technology powered contents? Need to convince your teams? Inspire them by letting them know WHY we use iCat.
Written by
Support
Updated over a week ago
How to Approach iCat Training
What do you do next? How do you learn how to use the software? Get advice on best practices when adopting a technology infrastructure.
Written by
Support
Updated over a week ago
The Contents Process - An Example
Review this example of a generic (more detailed contents process). How does this resonate with your operations?
Written by
Support
Updated over a week ago
1. Receive a New Job
1. Contact the Insured: Introductory Call
Making first contact with your insured is the best opportunity to start the claim on the right foot.
Written by
Support
Updated over a week ago
2. Enter a New Job in iCat
Use the cloud first to enter the job.
Written by
Support
Updated over a week ago
3. Arrange On-site Pack-Out and Inventory
Schedule your initial visit to the loss site. Use field services tool within iCat if needed, to help organize a busy schedule.
Written by
Support
Updated over a week ago
2. Pack-Out Inventory
1. Generate Pack-out Inventory Barcode Labels
Pre-print inventory labels to be used at a pack-out.
Written by
Support
Updated over a week ago
2. Talk to the Insured On-Site
First conversation with the insured at the start of every on-site field service where the insured is available at the loss site.
Written by
Support
Updated over a week ago
3. Document Rooms with Walk-in Pictures
Go through each room and take Walk-in Pictures to capture the loss site prior to your teams starting any inventory or manipulation.
Written by
Support
Updated over a week ago
6. Take Walk-out Pictures When Leaving
Be safe and protect yourself and the company by documenting the site conditions prior to leaving for the day.
Written by
Support
Updated over a week ago