iCat Training

Learn how to implement iCat as your contents technology infrastructure.

10 articles in this collection
Written by Support

New to iCat? Rallying your teams? Here are some talking points.

Learning iCat? New to technology powered contents? Need to convince your teams? Inspire them by letting them know WHY we use iCat.

Written by Support
Updated over a week ago

How to Approach iCat Training

What do you do next? How do you learn how to use the software? Get advice on best practices when adopting a technology infrastructure.

Written by Support
Updated over a week ago

The Contents Process - An Example

Review this example of a generic (more detailed contents process). How does this resonate with your operations?

Written by Support
Updated over a week ago

1. Receive a New Job

1. Contact the Insured: Introductory Call

Making first contact with your insured is the best opportunity to start the claim on the right foot.

Written by Support
Updated over a week ago

2. Enter a New Job in iCat

Use the cloud first to enter the job.

Written by Support
Updated over a week ago

3. Arrange On-site Pack-Out and Inventory

Schedule your initial visit to the loss site. Use field services tool within iCat if needed, to help organize a busy schedule.

Written by Support
Updated over a week ago

2. Pack-Out Inventory

1. Generate Pack-out Inventory Barcode Labels

Pre-print inventory labels to be used at a pack-out.

Written by Support
Updated over a week ago

2. Talk to the Insured On-Site

First conversation with the insured at the start of every on-site field service where the insured is available at the loss site.

Written by Support
Updated over a week ago

3. Document Rooms with Walk-in Pictures

Go through each room and take Walk-in Pictures to capture the loss site prior to your teams starting any inventory or manipulation.

Written by Support
Updated over a week ago

6. Take Walk-out Pictures When Leaving

Be safe and protect yourself and the company by documenting the site conditions prior to leaving for the day.

Written by Support
Updated over a week ago