iCat Support

Learning iCat?  New to technology powered contents?  Need to convince your teams?  Inspire them by letting them know WHY we use iCat.

New to iCat?  Rallying your teams? Here are some talking points.

What do you do next? How do you learn how to use the software? Get advice on best practices when adopting a technology infrastructure.

Review this example of a generic (more detailed contents process).  How does this resonate with your operations?

Learn how to implement iCat as your contents technology infrastructure.

Making first contact with your insured is the best opportunity to start the claim on the right foot.

Schedule your initial visit to the loss site.  Use field services tool within iCat if needed, to help organize a busy schedule.

Pre-print inventory labels to be used at a pack-out.

First conversation with the insured at the start of every on-site field service where the insured is available at the loss site.

Go through each room and take Walk-in Pictures to capture the loss site prior to your teams starting any inventory or manipulation.

Be safe and protect yourself and the company by documenting the site conditions prior to leaving for the day.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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