You're reading this article either because you've already have iCat, or you are thinking of getting iCat, and want to know how best to train your teams.
Think of iCat as an accounting software. Those that purchase accounting software typically have varying degrees of understanding in terms of what they need from an accounting software so to continue their day to day financial operations and reporting.
Do you have a good understanding of your own requirements and processes? Is your team aware of them?
For sure, the quick answer is YES. Yes, you are currently processing contents. Yes, you are handling jobs. Obviously you must be doing something right in order to warrant the use of iCat to help you improve and manage your growth.
So let's start here: What is your current process? Take the time to write out your process, even in the most basic big block format. It's a valuable exercise for you team and will likely take minutes to complete. Then, use this process to ask the question: How can iCat assist with this process? Then, all of a sudden, you are navigating the features within iCat with purpose, to help you deliver on your existing process.
As you begin to seed iCat into your current process and operations, you will naturally have "aha" moments where some processes will be tweaked, changed, removed altogether, and new ones inserted into place. Until then, get confident using iCat in a manner which supports what you are doing right now.
Here's an example of Big Process Blocks in your contents operations:
Receive a New Job
Pack-Out Inventory
Bring Contents To Warehouse
Clean/Restore/Package
Store Contents
Reporting/Billing
Deliver Contents
Once you have the Big Process Blocks written out, try to break it down further and further.
When analyzing your macro and micro processes, you can continue to get deeper and deeper into the micro steps until you have a perfect picture of your production and administrative process driving your current business.
Now, you are ready to quickly learn how to use iCat in every single scenario.
Lets Begin.