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Clean & Package Contents Using the Mobile Production App

How to mark contents as restored and print fresh labels in the mobile Production app.

Written by Support MD
Updated over 3 months ago

Clean & Package Contents Through the Mobile Production App

(Article Placeholder — Video Tutorial Below)

The mobile Contents Production app makes it easy to update cleaning statuses and generate new pack-back labels for any box or single item. After contents have been cleaned and are ready for packaging, follow these steps inside the app.


1. Open Contents Production

  • Tap Production from the main menu.

  • Tap Contents Production to access the cleaning and packaging tools.


2. Process a Cleaned Box

Step 1 — Scan the Original Box

  • Tap Scan and scan the original box barcode.

  • Tap Done.

Step 2 — Apply the “Restored” Status

  • Tap the Status button (top right).

  • Select Restored (Post Cleaning Status).
    This marks the box as cleaned and approved for return to the customer.

Step 3 — Print a Fresh Pack-Back Label

  • With the box still selected, tap Pack-Back Box Label.

  • A new barcode label will appear on screen.

  • Tap Print to send it to your Brother QL-Series WiFi label printer.

Affix the new label to the clean box before packaging.


3. Process a Single Cleaned Item

Step 1 — Scan the Original Item Barcode

  • Tap Scan and scan the item’s barcode.

  • Tap Done.

Step 2 — Apply the “Restored” Status

  • Tap the Action Menu (top right).

  • Select StatusRestored (Post Cleaning Status).

Step 3 — Reprint the Item Barcode

  • Tap the Action Menu again.

  • Select Reprint Barcode.

  • Tap Print to send the updated label to your Brother printer.

  • Attach the new barcode to the cleaned single item.

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