When to Use This
If an item from a Flat-Rate Cleaning Box doesn’t clean successfully (odor, damage, contamination, etc.) and wasn’t individually inventoried during pack-out, follow this process.
Quick Steps
1. Set aside failed items during cleaning
Keep all unsuccessful items together until the cleaning shift/job is complete.
2. Open iCat Inventory
You will create new line items and mark them as Replacement (non-salvage).
3. Create Room: “Restoration Non-Salvage”
Add a new room to clearly separate post-cleaning non-salvage items.
4. Set Status to “Replacement”
Before taking photos, tap Status and select Replacement for every item.
5. Use Quick-Shot Mode
Turn on Quick-Shot and take one photo per item.
Each tap creates a new Replacement (non-salvage) line item.
6. Upload & Share
Upload and share the non-salvage list with the adjuster/insured.
Important Note
Do NOT modify or delete the original flat-rate box group photo.
Your new Restoration Non-Salvage room provides the required item-level detail.